Last updated November 14, 2023
Refund, Resend and Returns Policy
Please review the following policies carefully.
We offer a quicker dispute solution and will appreciate it a lot if you provide:
a. Photos or videos of the damaged item to prove damage. If the photo cannot prove the products are damaged, please upload the video.
b. Screenshot of the e-mail or dispute received including name, date and content. In other words, a customer has sent the complaint (Through PayPal Dispute or other Gateway, e-mail, etc.).
Except for the important interpretation, we will make a refund, resend, or accept the return for any of the following cases:
1. Orders Delayed.
2. Orders not Received.
3. Products Damaged.
4. Incorrect or Missing Products.
5. Orders Cancellation
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
support@vendeals.com
